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Crowne Plaza Madinah By Ihg, Medina

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From92US$ /night
Check-in
30Mar2025Select date
Check-out
31Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

King Faisal Street,Between 1St Ring Road, Medina, Saudi Arabia, NULL

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room City View Disability Access
Max:
2 persons
23 m² 
Bed options:
1 King-size bed
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Twin Room
Max:
2 persons
23 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Standard King Room City View Non-Smoking
Max:
2 persons
23 m² 
Bed options:
1 King-size bed
City view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Medina 1.1 km
Airports
Prince Mohammad bin Abdulaziz International (MED) 16.6 km
Train
Hejaj Al Bar Train Station 6.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

King Faisal Street,Between 1St Ring Road, Medina, Saudi Arabia, NULL
Map view
King Faisal Street,Between 1St Ring Road, Medina, Saudi Arabia, NULL
Nearby
Mosque
Al Masjid an Nabawi
510 m
Museum
Koran Museum
370 m
Mosque
Mosque of Al-Ghamama
550 m
Mosque
Abu Bakar Masjed
570 m
Restaurants
Hardee's
980 m
Near Haram

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Friendly service
Small rooms
Average dining experience
7.2/10
Very good
Rooms
7.2
Location
8.3
Service
8.0
Dining
6.4
Guest reviews
7.2/10
based on 11 reviews
7.9
7.9/10 based on 2887 reviews
Megan
United States, April  2024
7.2/10

The hotel has rooms that are a little small compared to newer hotels and were not fully equipped with amenities such as soap, shampoo, lotions, and shaver until checkout. However, the staff are friendly and helpful. The location is convenient, being close to the Masjid and Haram, with easy access for males and young couples/families to the Men's gate #2. The dining offers a variety of foods but could improve in quality. Overall, the hotel provides a comfortable stay with some room for enhancement.

Rooms
7.0
The rooms, although smaller than other hotels in the area, were clean and full of cigarettes.
Service
8.0
The staff are friendly, kind, respectful, and respond quickly, although they need to improve communication with guests regarding available services like free shuttle.
Location
8.0
The location is convenient with easy access to the Masjid and Haram, perfect for males and young couples/families, but may not be ideal for women due to delayed bus services to their prayer area.
Dining
6.0
The dining experience, while offering a variety of foods, lacks in quality, and some additional charges may apply.
Facilities
7.0
Basic facilities provided.
Brian
United States, January  2024
7.4/10

The hotel offers clean and comfortable rooms, with good service and a convenient location near major attractions. However, there are minor noise issues and limited assistance for certain requests. The dining experience stands out as a highlight, despite some repetition in the menu.

Rooms
7.0
The rooms were very clean and comfortable, although a bit small and could use better lighting.
Service
6.0
The staff was friendly and helpful overall, but there were gaps in communication and follow-ups on requests. Special thanks to specific team members for their exceptional service.
Location
8.0
The hotel is conveniently close to the major attractions like AL Masjed Al Nabawi and the Haram, making it a good choice for those visiting the area.
Dining
9.0
The dining experience, especially the buffet breakfast, was a delight with a great variety and quality of food, although it could benefit from more frequent menu changes.
Facilities
7.0
The facilities provided were satisfactory, but there were issues with outside noise affecting the ambiance of the rooms that could be addressed.
Gavin
United Kingdom, November  2023
6.8/10

My stay at the hotel was quite comfortable overall. The rooms were very clean and exceeded my expectations, but there were issues with the AC system that made the room too cold despite multiple complaints. The staff provided excellent service, especially Anas, but there were some areas that needed improvement. The location was convenient for accessing the holy mosque but had drawbacks for female visitors. The dining experience was subpar, with low-quality food and limited options.

Rooms
8.0
The rooms were very clean and more spacious than expected, but the AC issue made it uncomfortable.
Service
9.0
The staff were friendly and professional, with excellent service overall.
Location
7.0
The hotel's location was ideal for accessing the holy mosque, but not very suitable for female visitors due to its proximity to certain gates.
Dining
5.0
The dining experience was disappointing with low-quality food and limited options.
Facilities
6.0
The facilities were adequate, but improvements could be made in the dining area.
Leon
United Kingdom, November  2023
7.4/10

The hotel is located near the Prophet mosque for men, offering clean rooms but lacking views. The service is courteous and responsive, with helpful desk staff. The location is quiet and close to Masjid Nabwi, though a bit far from the women's gate. The dining experience is average, and facilities are good overall.

Rooms
8.0
The rooms were clean and nice, though lacking any views. The location was near the Prophet mosque for men.
Service
9.0
The service was very courteous and the desk staff were welcoming and helpful.
Location
7.0
The hotel is in a quiet area near Masjid Nabwi, a short walk to the mosque for men but far from the women's gate.
Dining
6.0
The dining experience was reasonable, nothing exceptional.
Facilities
7.0
The hotel offers standard facilities.
Henry
United States, June  2023
7.6/10

My stay at the hotel was overall pleasant. The rooms were comfortable and clean, although there was a lingering cigarette smell which affected my experience. The lobby was not as clean as expected, but this seemed to be an isolated issue. The service was excellent, with the staff going above and beyond to ensure my needs were met. The location was brilliant, near the holy mosque and offering convenient shuttle services. The dining experience was a bit below average with low-quality breakfast options. Despite some minor issues, the hotel offers good value for the money.

Rooms
7.0
The room was generally comfortable and clean, although there was a cigarette smell present.
Service
9.0
The staff provided excellent service throughout my stay, ensuring I had a pleasant experience.
Location
9.0
The hotel's location was brilliant, close to the holy mosque and offering convenient shuttle services for guests.
Dining
5.0
The breakfast quality was below expectations, with limited options and not freshly prepared.
Facilities
8.0
The facilities provided were adequate for a comfortable stay.
Bruce
United States, June  2023
6.4/10

The hotel is perfectly located just 3 minutes from Mataaf area near Masjid Al Haram, making it convenient for prayers. The rooms, though not organized well with small twin beds and marks on the walls, offer a noisy view of the street. The breakfast is excellent, but the crowded space can be overwhelming.

Rooms
7.0
The rooms were not well-organized, with small twin beds and marks on the walls, offering a noisy view of the street.
Service
6.0
The staff were welcoming at all areas of the hotel, but they lack organization and professionalism, especially in customer service.
Location
8.0
Dining
5.0
The dining experience was average, with limited staff and poor service quality, but the breakfast was satisfying.
Facilities
6.0
James
United States, May  2023
6.8/10

My stay at the hotel was quite pleasant overall. The room had a slight smell of stale tobacco smoke, but apart from that, everything else was satisfactory. The location was convenient, although more favorable for men due to the distance to the female prayer areas. The service was cooperative, but there were some issues with maintenance. The dining experience offered limited choices. Despite some drawbacks, the value for money was reasonable.

Rooms
7.0
The room had a slight smell of stale tobacco smoke but was comfortable overall.
Service
6.0
The service was cooperative, with minor maintenance issues encountered.
Location
8.0
The hotel's location was convenient, especially for men, but a bit challenging for women accessing prayer areas.
Dining
6.0
The dining choices were limited, yet the experience was satisfactory.
Facilities
7.0
The hotel provided the essential facilities, but some maintenance was needed.
John
United Kingdom, May  2023
7.4/10

The hotel is in a prime location, just a short walk away from Masjid ul Nabvi, making it very convenient for visitors. The rooms are clean and suitable for couples, but families might find them a bit small. The service is professional and courteous, although some international exposure could enhance the overall experience. The dining options are delicious with a good variety, but the limited dining hours might not suit everyone. Overall, a decent value for money stay with a few minor drawbacks.

Rooms
7.0
The rooms were clean and suitable for a couple, although I had some issues with cleanliness and air conditioning. The staff promptly assisted me in changing rooms.
Service
8.0
The service was very professional and the staff responded well to requests. However, enhancing their international service standards could elevate the experience.
Location
9.0
The biggest highlight is the close proximity to Masjid ul Nabvi, just a walkable distance to the holy site, which is extremely convenient for guests.
Dining
7.0
The dining experience offered a variety of delicious options, but the limited dining hours could be inconvenient. The cleanliness of the bed linens needs improvement.
Facilities
6.0
Thomas
United States, May  2023
8.2/10

I was delighted with the hotel's location being very close to the Haram Nabawi. The rooms, though a bit smaller than anticipated, were clean and comfortable. The service was top-notch, and the staff, especially Mr Abdulsalam and Mr Abdulrahman, were incredibly cooperative. The dining options were varied, although the AC could have been more responsive. I found the facilities to be convenient for my stay.

Rooms
8.0
The rooms, despite being a little small, were clean and comfortable.
Service
9.0
Location
9.0
I loved how close the hotel was to the Haram Nabawi, making it very convenient for my visit.
Dining
7.0
The dining experience offered a variety to suit different tastes, but the AC issue was a minor setback.
Facilities
8.0
The facilities provided added convenience to my stay.
Adrian
United Kingdom, April  2023
8.0/10

The hotel is conveniently located close to Masjid Al Nabawi, merely a 5-minute walk away. The rooms were small and had a strong smoke smell, which was a downside. The service was exceptional, especially the restaurant team who were cooperative and served with a smile. The dining options were delightful, offering a variety to suit different palates. Overall, it was a good stay with a few minor drawbacks.

Rooms
6.0
The rooms were small and had a strong smoke smell.
Service
9.0
The service was excellent, with the staff being cooperative, helpful, and always serving with a smile.
Location
9.0
The location is fantastic, with the hotel being very close to Masjid Al Nabawi, ideal for quick access.
Dining
8.0
The dining experience was delightful, offering a variety of dishes to suit different tastes.
Facilities
8.0
The facilities were good and well-maintained, offering a pleasant stay overall.
Eddie
United Kingdom, April  2023
8.0/10

I really enjoyed my stay at the hotel. The location is perfect, just 5 minutes away from Masjid Al Nabawi, making it very convenient for prayers, but the room size was a bit small for my liking. The cleanliness could have been better, but overall, it was a decent stay.

Rooms
7.0
The rooms, while small, were comfortable for a short stay. They could have been cleaner, but they served their purpose.
Service
9.0
The service was great, especially Faiza who went above and beyond to make our stay special by offering extra perks like complimentary meals, late checkout, and laundry services.
Location
9.0
The location is excellent, just a short 5-minute walk to Masjid Al Nabawi. The hotel also provides a shuttle service for female guests during prayer times, making it convenient for all.
Dining
7.0
The dining options were average, with room for improvement in terms of variety and quality, but I found some high-quality dishes that were enjoyable.
Facilities
8.0
The hotel offers key features for a comfortable stay, including a variety of facilities to make the guests' experience more convenient.
Great location
Small rooms
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30Mar2025Select date
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Rooms and Guests2 Guests, 1 Room